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Achievements

2022

The Customs Clearance Services Center at the Seaports Customs Department obtained the gold category classification within the (Taqeem) program in its third session.

2022

The Customs Call Center wins the STEVIE Award in the Bronze category: STEVIE Awards in the main category Sales and Customer Service.

2022

The Arab Government Excellence Award (first cycle), which is organized by the Arab Organization for Administrative Development in cooperation with the Institute of Public Administration.

2022

The World Customs Organisation (WCO) re-elected unopposed the President of Customs, Shaikh Ahmed bin Hamad Al Khalifa as the Chairperson of the WCO Council for a third exceptional period from 2022-2023.

2021

Customs Affairs has been awarded “Best Practice in Community eParticipation” in the public sector category.

2021

A certificate of quality management system in accordance with international standards (ISO 9001: 2015 from the British (UKAS) awarding body.

2021

Winning an international award in the field of representation and compliance with health and peace protocols against the Corona virus.

2020

His Excellency the President of Customs, Sheikh Ahmed bin Hamad Al Khalifa, gained the position of Chairman of the Council of the World Customs Organization, becoming the third Arab to hold this high position in the organization

2020

Quality management system certificate according to international standards (ISO 9001: 2015 from the British (UKAS) awarding body

2020

Excellence Award in dealing with customers - one of the best interactive agencies in the national system for suggestions and complaints (Tawasul).

2020

The Customs Clearance Services Center at the Maritime Ports Department obtained a silver shield in evaluating government service centers.

2020

The Arab Government Excellence Award in its first session, which was sponsored by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in cooperation with the League of Arab States, after the superiority of the electronic customs clearance system (Horizon) in the “Best Initiative” category. Governmental development experience.

2019

Customs Affairs won first position in the Best Governmental Practices of the Economic and Customs Governance Project to facilitate trade (Ofoq) at the 2019 Government Forum.

2019

Certificate of Quality Management System in accordance with international standards (ISO 9001: 2015 from the British (UKAS) awarding body.

2018

Customs Affairs won the Excellence Award in Human Resources for 2018 (Public Sector Category) at the Fifth Arab Gulf Forum for Human Resources Development being organized by Act Smart Public Relations Consultancy. 

2018

His Excellency the President of Customs obtained, for the third time in a row, the position of Vice-President of the World Customs Organization and representative of the upcoming round 2018-2020, in appreciation of the prominent role in representing the countries of the region in the activities and work of the organization.

2016

The Kingdom of Bahrain Customs won the best photo prize for 2016 in the World Customs Organization competition under the World Customs Day theme "Digital Customs". Over 180 member states participated in the competition.