Services Catalogue
This service is provided upon the request of a customer for a copy of the replacement of a lost or damaged customs declaration insurance receipt.
Required Attachments
- Customs insurance declaration
- Service Fee Payment Receipt
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- Customer submits a request to issue a replacement for a lost or damaged insurance receipt by sending an email to Customer Service (customerservice@customs.gov.bh), attaching the customs insurance declaration
- Customs officer reviews the request and charges the service fee (10 BD) in the customs declaration
- Email is sent to the customer prompting payment of fees via the available online payment methods
- The prescribed fees are paid, notifying the relevant member of staff
- Customs officer prints a replacement for the insurance receipt and sends it to the customer via email
This service is provided upon the request of a customer for a copy of the replacement of a lost or damaged reservation receipt.
Required Attachments
- Copy of the customs declaration and the attached documents.
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Customer submits a request to issue a replacement for the lost or damaged reservation receipt by sending an email to Customer Service (customerservice@customs.gov.bh), attaching the customs declaration or shipment information
- Customs officer reviews the request and charges the service fee (10 BD) in the customs declaration
- Email is sent to the customer prompting payment of fees via the available online payment methods
- The prescribed fees are paid, notifying the relevant member of staff
- Customs officer prints a replacement for the reservation receipt and sends it to the customer via email
This service is provided upon the request of a customer to issue a replacement of a lost customs declaration and its attachments.
Required Attachments
- Copy of the customs declaration and the attached documents
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Customer submits a request to issue a replacement for the lost customs declaration by sending an email to Customer Service (customerservice@customs.gov.bh), attaching the customs declaration or shipment information
- Customs officer reviews the request and charges the service fee (10 BD) in the customs declaration
- Email is sent to the customer prompting payment of fees via the available online payment methods
- The prescribed fees are paid, notifying the relevant member of staff
- Customs officer prints a replacement for the customs declaration and sends it to the customer via email
It is the process of linking the clearance office with the importing company in the electronic system in order to complete the customs procedures for the goods
Service Conditions
- The applicant must have a commercial register.
- The applicant, the owner of the commercial register or authorized to sign on his behalf, is registered through the commercial registration system.
Required Attachments
- Authorization form
- A copy of the valid commercial register
- A copy of the smart card information for the authorized signatory
Legal Regulations
- Resolution No. (1) of 2020 regarding the system of customs clearing agents
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Submit via email.
- Document review and document authenticity.
- Linking the authorization to the electronic system.
Create accounts requesting approvals from regulatory authorities
Service Conditions
- The employer must match the smart card with the attached commercial register.
Required Attachments
- A copy of the smart card information for each authorized signatory
- A copy of the smart card information for each user
- A copy of the valid commercial register
- OFOQ system user accounts request form
Legal Regulations
- Unified Customs Law of the GCC States and the Customs Procedures Manual
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Submit via email
- Document review and document authenticity
- Reply to the applicant in the event of an error in the documents or send the documents to the Information Technology Department if all documents are correct to create the account in the OFOQ system
This service is provided upon the request of a customer to pay the replacement fee for a lost manifest for small ships and land transport to complete the process of issuing the manifest.
Required Attachments
- Invoice
- Delete Letter
- ID Card
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- Customer goes to the relevant cashier’s department staff member at the designated port to pay the fees for issuing a replacement for a lost manifest for small ships and land transportation (BD 10 ), or pays through the automatic payment device at the port
- Customer fills out a replacement application form
- Payment is received and a receipt is printed for the customer
- Customer goes to the designated customs port to complete the procedures for issuing a replacement for the lost manifest
This service involves the process of issuing a replacement for a lost customs clearing license.
Required Attachments
- Declaration number from the police station regarding the loss of the customs clearing license
- A request letter from the company to issue a replacement for a lost customs clearing license
- Identity Card details statement
Legal Regulations
- Resolution No. (1) of 2020 regarding the system of customs clearing agents
Fees
- 20 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Cooperative Entities
- Information & eGovernment Authority
Service Processes
eService
- Submit an application through the eGovernment website (www.bahrain.bh)
- Review the documents, making sure they are correct
This training course trains and qualifies Clearing Agents in the field of customs regulations and procedures. Upon successful completion, participants will obtain a Clearing Agent License to practice the profession.
Service Conditions
- Applicants must be registered with a new company in order for the system to accept them (and to pass the security check)
Required Attachments
- The documents are already available when submitting a request to issue a new license. There is no need to attach any documents when applying for this service.
Legal Regulations
- Resolution No. (1) of 2020 regarding the system of customs clearing agents
Fees
- 100 BD : The fees include the following training materials: Customs tariffs, Customs procedures, Customs value, Customs Law, OFOQ System
Process Time
- 15 Working Days
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
eService
- Apply via the website (www.bahrain.bh) to join the training course
After joining the training course, the Clearing Agent is required to take an exam to obtain the Clearing Agent License.
Legal Regulations
- Resolution No. (1) of 2020 regarding the system of customs clearing agents
Fees
- 20 BD: Exam fees to be paid following the training course
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
eService
- Submit a new license application
- Join the course
- Sit the Clearing Agent License exam
This service is provided when a customer requests the payment of fees and the completion of procedures for small ships in private ports or outside customs departments.
Required Attachments
- (Manifest) exit from the direction of arrival
- Personal data of those on board
- Declaration of export for the small vessel from the point of arrival in case of loaded goods
Additional documents in case of cancellation:
- Allegiance Document
- Deletion Certificate
- Certificate of origin (in case of a new small vessel) instead of a Certificate of Delisting
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 50 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The owner of the ship or his representative shall submit a request for the service for clearance outside the customs offices to the customs office
- The required documents are checked and the customs officer will check them and collect the customs duties
- Go to the private port for inspection, inspection and termination of customs service
This service is provided upon the request of a customer for a replacement copy of a lost vehicle customs card.
Required Attachments
- Copy of the customs declaration
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Customer submits a request to issue a replacement for a lost vehicle customs card by sending an email to Customer Service (customerservice@customs.gov.bh), attaching the customs declaration number
- Customs officer reviews the request and charges the service fee (10 BD)
- Email is sent to the customer prompting payment of fees via the available online payment methods
- The prescribed fees are paid, notifying the relevant member of support staff
- Customs officer prints a replacement for the lost vehicle customs card and sends it via email to the customer
A service provided at the customer's request. the HS code employee identifies the HS code for an item of imported goods.
Required Attachments
- Commercial invoice
- The catalog of the commodity
- Classification fee payment balance
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 5 BD : for each type of good
Process Time
- 7 Working Days
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- E-mail is received by the issuer or importer requesting the classification of the commodity with the attachment of the commercial invoice, the catalogue of the commodity and the balance of the classification fee
- All attachments are confirmed and the commodity classified for the exporter or importer.
This service involves changing the activity of a warehouse from private to public. A private warehouse is used to store goods for the warehouse owner under the supervision of Customs Affairs. A public warehouse is used to store goods of other parties (importers) under the supervision of Customs Affairs.
Service Conditions
- Beneficiaries of the service: Business owners
- Practicing a general warehouse activity: Depositing goods for the account of third parties (importers).
Required Attachments
- An official letter addressed to Customs Affairs regarding changing the activity of a warehouse from private to public or vice versa
- Copies of the identity cards of the warehouse owners
- A copy of the commercial register
- A copy of the insurance certificate, including the goods that are deposited in warehouses
- A copy of the civil defense certificate in the name of the company
- Company contact information and warehouse address
- Engineering map of the warehouse
- A schematic diagram showing the procedures to be applied in the entry and exit of goods.
- Lease contract
Legal Regulations
- Resolution No. 14 of 2003 regarding the rules and conditions regulating warehouses inside or outside Customs Affairs, as well as the deposit of goods in a status of suspended customs tax (duties).
- Articles No. 74, 75 and 76
Fees
- 10 BD
Payment Methods
- Debit Card
- Credit Card
- Cash (TAM Kiosk)
Process Time
- 10 Working Days
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Submission of all required documents and information.
- Review the application and ensure that all documents are completed. In the event that all documents are not submitted, the applicant is informed to complete the required documents and information and coordinate to visit the company’s website.
- If the required documents are completed, the applicant will be informed of the approval or rejection of the application.
This service involves the process of issuing a new Clearing Agent License.
Required Attachments
- Clearing Agent employment letter
- General secondary school certificate or equivalent
- Identity Card details statement
- Personal photo
Legal Regulations
- Resolution No. (1) of 2020 regarding the system of customs clearing agents
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
eService
- Submit an application via eGovernment
- Review the documents, making sure they are correct
Warehouses represent the real estate and all related accessories, including equipment and devices, provide a public service of economic value in the Kingdom of Bahrain whether owned by a public or private entity, and whether managed by Customs Affairs, a government entity or another licensed body, be they natural, legal or an investment body. An establishment is classified as either a private warehouse, a public warehouse, or a storage facility.
Service Conditions
- Practicing a general warehouse activity: Depositing goods for the account of third parties (importers).
- Practicing a private warehouse activity: Depositing the goods of the warehouse owner.
- Practicing a warehouse activity: storing and withdrawing goods temporarily according to one of the customs conditions, and he must be a freight agent.
Required Attachments
- A letter to His Excellency the President of Customs to submit the request to the higher management to issue a license to establish a warehouse by His Excellency the Minister of Interior.
- Copies of the identity cards of the warehouse owners.
- A copy of the commercial register.
- Land lease contract.
- Building permit.
- Company contact information.
- Engineering map of the warehouse.
Legal Regulations
- Resolution No. 14 of 2003 regarding the rules and conditions regulating warehouses inside or outside Customs Affairs, as well as the deposit of goods in a status of suspended customs tax (duties).
- Articles No. 74, 75 and 76
Process Time
- 40 Working Days
Service Provider
Ministry of Interior - Customs Affairs
Cooperative Entities
- Ministry of Interior - Directorate of Criminal Information
Service Processes
Email
- Submission of all required documents and information.
- If the required documents are completed, the applicant will be informed of the approval or rejection of the application.
The applicant submits a request for a customs declaration in the Ofoq system, attaches the required documents and then pays the necessary fees online.
Required Attachments
- Bill of lading
- Invoices (bills), certificate of origin, or any other documents (if required)
Legal Regulations
- Unified Customs Law of the GCC States and the Customs Procedures Manual
Fees
- 3 BD : for declaration fees before the goods arrive
- 5 BD : statement fees
- With all required taxes
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affair
This service involves the process of paying the fee for issuing a new Clearing Agent License after successful completion of the training course and exam.
Legal Regulations
- Resolution No. (1) of 2020 regarding the system of customs clearing agents
Fees
- 30 BD
Process Time
- 3 Working Days
Service Provider
Ministry of Interior - Customs Affairs
Cooperative Entities
- Information & eGovernment Authority
This service is provided upon a customer's request to pay the fee for issuing a permit to move a maritime transport vessel and complete the process of movement approval.
Required Attachments
- Movement permit for a maritime transport vessel from the sea port
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The vessel or one of the authorized customs brokers shall submit a letter for the purpose of issuing a transport permit by e-mail ssh@customs.gov.bh
- Customs officer receives the transaction, informs the line official and approves it after checking the attached documents
- Customs duties
This service involves the process of transferring a Clearing Agent License from one clearing office to another to enable the employee to continue practicing the profession.
Service Conditions
- The applicant must be registered with the new company to be accepted by the system.
Required Attachments
- A request letter from the new company to transfer the license
- Resignation letter from the previous company
- Identity Card details statement
Legal Regulations
- Resolution No. (1) of 2020 regarding the system of customs clearing agents
Fees
- 20 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
eService
- Payment is sent and approved via the online system
A digital copy of the unified customs tariff can be requested for a fee (3 BD). The copy is sent to the applicant via email.
Required Attachments
- Payment receipt of fees for requesting a copy of the customs tariff schedule
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 3 BD
Process Time
- 3 Working Days
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Clearing Agent/ importer sends an email requesting a digital copy of the customs tariff schedule to Customer Service (customerservice@customs.gov.bh), attaching the payment receipt
- Employee sends a copy of the customs tariff schedule by email to the Clearing Agent or importer
It is a program implemented by the Custom Affairs in the Kingdom of Bahrain and consists of an integrated system of steps, procedures and requirements with the aim of developing the customs performance and facilitating the movement of international trade and the national economy.
Required Attachments
- Fill out the application form for the authorized economic operator program
- Fill out the authorized economic operator requirements form
Legal Regulations
- Authorized Economic Operator Program Guide
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Review the authorized economic operator program guide to ensure that the company is eligible to join the program, before submitting an application.
- Submit an application for the authorized economic operator program by filling in and sending the application to the email aeobahrain@customs.gov.bh or through the official website of the Custom Affairs.
- Determine a liaison officer by the company to coordinate and communicate between the two parties
- If the conditions are fulfilled, the company will receive the operator requirements
- Coordination is made to visit the company’s headquarters and complete the enrolment procedures for the program
The Statistics Department provides reports to private companies or government agencies regarding imports, exports or the value of the taxes collected for a certain period of time after paying the fees imposed by the applicant, except for the government agencies that are exempt from paying the fees, subjected to an approval from the higher management.
Required Attachments
- Official letter
- Attach any additional information
- Application form, if available
- A copy of the receipt in case of corporate requests
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Fees
- 40 BD
Process Time
- 3 Working Days
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
Third case (Consulting companies / Auditing companies / Law firms)
- Receipt of a letter / email from the concerned authority (consulting companies / audit companies / law firms) to the higher management in the Custom Affairs.
- Approval of the application by the higher management in the Custom Affairs.
- Pay the feeds of 40 Bahraini dinars for each application if required or are excluded from payment.
- Transfer the application letter / email to the Statistics Department (Information Systems Directorate) and the attachments are verified.
- Requirement is to be delivered as – CD / email / letter; if it is a CD, a receipt form is made.
Second case (Commercial Companies)
- Receipt of a letter from the Information Systems Directorate / Higher Management attached with the payment balance for the service (payment of fees of 40 Bahraini dinars for each commercial registration.
- Transfer the application (letter) to the Statistics Department (Information Systems Directorate) and verify the applicant (the authorized person in the concerned company) and the payment receipt.
- If all the information is correct, the employee prepares both the report and the response.
- The response is done by prepared the required on a CD and documenting it in a receipt form.
First case (Ministry / Government Agency)
- Receive a letter / email from the concerned entity (ministry / government entity) to the higher management in the Customers Affairs.
- Approval of the application by the higher management in the Customer Affairs.
- Transfer the letter / email request to the Statistics Department (Information Systems Directorate) and the attachments are verified.
- If all the information is correct, both requested report and the response are prepared.
- Requirement is to be delivered as – CD / email / letter; if it is a CD, a receipt form is made.
Issuance of licenses to engage in customs activities in accordance with the rules and conditions determined by His Excellency the President of Customs. Depositors' licenses are issued by a decision of the Head of Customs on warehouses or warehouses after obtaining the establishment decision, His Excellency the Minister of Interior.
Service Conditions
- Practicing a general warehouse activity: depositing goods for the account of third parties (importers).
- Practicing a private warehouse activity: Depositing the goods of the warehouse owner.
- Practicing a warehouse activity: storing and withdrawing goods temporarily according to one of the customs conditions, and he must be a freight agent.
Required Attachments
- A letter to His Excellency the President of Customs to practice the activity of a warehouse or warehouse.
- Copies of the identity cards of the warehouse owners.
- A copy of the commercial register.
- Company contact information and warehouse address.
- Civil defense certificate in the name of the company.
- The warehouse insurance policy, which must be comprehensive for the goods deposited in the warehouse.
- A schematic diagram showing the procedures to be applied in the entry and exit of goods.
- The engineering map of the warehouse.
- The lease contract.
Legal Regulations
- Resolution No. 14 of 2003 regarding the rules and conditions regulating warehouses inside or outside Customs Affairs, as well as the deposit of goods in a status of suspended customs tax (duties).
- Articles No. 74, 75 and 76
Process Time
- 30 Working Days
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- Submission of all required documents and information.
- Review the application and ensure that all documents are completed. In the event that all documents are not submitted, the applicant is informed to complete the required documents and information and coordinate to visit the company’s website.
- If the required documents are completed, the applicant will be informed of the approval or rejection of the application.
Document Photography Service.
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Fees
- 100 Fils : per black and white paper
- 150 Fils : per colored paper
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The customs broker submits a request for photocopying of customs documents to the customs port.
- After the shift supervisors approval, the customs declaration will be returned fees payment
- Fees are paid by the customs broker.
An electronic authorization by trader authorizing the clearance office to terminate all customs procedures of the importer.
Service Conditions
- Login to the system with the electronic key
Required Attachments
- Authorization form
- A copy of the smart card information of the authorized signatory
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
eService
- Submit application via eGovernment
- Document review and authenticity
- Linking authorization in the electronic system
Request a Ofoq User Account for Companies and control bodies
Service Conditions
- The applicant must be registered in the smart card on the company’s commercial registration.
Required Attachments
- A copy of the valid commercial registration
- A copy of the smart card information for each user
- A copy of the smart card information for each authorized signatory
- Application form for user accounts of the Ofoq system
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- E-mail application by the applicant customerservice@customs.gov.bh
- Document Review
- Reply to the applicant if there is an error in the documents or send the documents to the information technology department to create the account in Ofoq system if all requirements are completed
The program offers a package of benefits and facilitations to the economic operator that meets the criteria set out in the program.
Service Conditions
- Comply with the required level of laws, regulations and procedures for a period of time not less than three (3) years.
- Applying a system of procedures and measures that enables the maintenance of records and internal control and ensures compliance with the required standards, including customs systems and procedures and transportation records.
- Applying an approved accounting system and standards that allow customs control to be carried out by tracking imported or exported goods and the various operations associated with them.
- Proof of financial solvency by showing the settlement of fees, taxes and all dues without delay and the soundness of the financial situation.
- Applying safety and security conditions in the supply chain, and the risk assessment system, in accordance with SAFE standards
Required Attachments
- Fill in the form of the requirements of the authorized economic operator.
- Fill in the application form for joining the approved economic operator program
Legal Regulations
- The unified guide for the Gulf approved economic operator.
Process Time
- 30 Working Days
Service Provider
Ministry of Interior - Customs Affairs
The service of issuing exit note for transportation vehicles and trucks except for government agencies and/or judicial requests.
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Fees
- 2 BD
Service Provider
Ministry of Interior - Customs Affairs
Inspection of goods by mobile x-ray machine for examination and inspection outside the customs Office
Service Conditions
- Submit application
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Fees
- 50 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The broker applies for inspection of the goods at the radiation device to the customs port.
- After the approval of the Nuba supervisor the customs declaration is returned to pay the fees
- The fees are paid by the customs broker.
X-ray machine examination service at the port for each container, truck or any other similar transportation mean.
Service Conditions
- Submit application
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Fees
- 10 BD : for each truck - container - van.
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The fees shall be paid with the preparation of the customs declaration.
The service of issuing authorization form for maritime vessel navigation to allow the vessel to navigate freely in territorial waters
Service Conditions
- A letter from the applicant (the ships agent) with the approval of the ports
Required Attachments
- A letter from the ships agent or the owner of the vessel
- Port approval
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- The customer sends a message to the e-mail of the port or by attending in person.
- Documents and approval are verified.
- Payment for the service is made through the automated device or through the relevant port.
- The transfer permit is issued and sent by e-mail or by attending in person.
The request for issuance of the certificate of origin for national goods proving the country of their production, whether of natural resources, agricultural crops, livestock or industrial products.
Required Attachments
- Certificate of Origin
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- Pay the service fee through the official payment channels.
- The customer goes to the competent port to match the documents with the certificate and to have it approved by the designated employee.
Request for a replacement customs declaration of goods or acknowledgement submitted by the cargo owner containing the details of the goods
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The Customer applies for the issuance of a Customs Declaration replacement by emailing the Contact Center with information on the shipment on the customerservice@customs.gov.bh.
- The customs officer reviews the request and adds the service fee (10 dinars) in the customs declaration
- An email is sent to the customer to pay the fees via electronic payment methods.
- Prescribed fees are paid and the staff member of the Assistance Section is notified thereof.
- The customs officer prints a lost allowance for the customs statement customs declaration replacement and sends it by email to the customer.
Service of issuing a lost or damaged receipt of confiscated goods seized at customs.
Required Attachments
- The customs declaration number or the name and identification number of the traveler
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The Customer applies for the issuance of a lost or damaged replacement for confiscation receipt by sending an email to the Customer Service Center attaching the number of the Customs Declaration or the name and identity of the Traveler. customerservice@customs.gov.bh
- The customer is sent an email to pay the fee via electronic payment methods
- Prescribed fees are paid and the staff member of the Assistance Section is notified thereof.
- The customs officer prints a replacement of the confiscation receipt and sends it by email to the customer.
Service of issuing a replacement or damaged insurance receipt paid in the customs declaration
Required Attachments
- Customs Declaration for Insurance
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Email
- The customer applies for the replacement of the insurance receipt by emailing the customer service center with the customs insurance declaration
- The customs officer reviews the request and adds the service fee of 10 dinars in the customs declaration
- The customer is sent an email to pay the fee via electronic payment methods
- Prescribed fees are paid and the staff member of the Assistance Section is notified thereof.
- The customs officer prints a replacement of the insurance receipt and sends it by email to the customer
The service of issuing a customs card for the first time for vehicles to the customer for the purposes of registration in the traffic directorate
Service Conditions
- Presence of customs Agent or owner of the goods
Required Attachments
- The customs declaration
- Invoices
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Fees
- 2 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
eService
- The broker applies for the service with the preparation of the customs declaration by inserting the code in the electronic system.
- The fees are paid by the customs broker
Service requested by the customer to amend the vehicle customs card for data error by the importer.
Service Conditions
- Submit application
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Fees
- 2 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The Customs broker applies to amend the Customs Card and pay the fees
- Go to the customs clearance supervisor to approve the application.
- The error is adjusted and the card is issued and submitted to the applicant by the customs officer
The service of issuing a declaration against the loaded wooden small ships upon their departure.
Required Attachments
- Departure permit from departing area
- Coast Guard approval form upon entry.
- Details of the ships owner and crew.
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Fees
- 10 BD
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The customer shall go to the staff of the cashier’s section of the outlet to pay the fee for issuing a replacement for small vessels (10 BD), or to pay through the automated payment device of the outlet.
- The fee is received and the receipt is printed for the customer
- The customer proceeds to the Customs Port to complete the procedures for issuing the Manifest replacement
is the document containing a comprehensive description of goods shipped on various means of transportation.
Service Conditions
- Authorized customs broker
Required Attachments
- All attachments
- Local export declaration
- The customs declaration invoice
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Process Time
- 1 Working Day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The declaration is prepared by the customs broker in the Ofoq system
- The seal is approved at the exit point
- Pay fees in the horizon system
- The code of procedure in the system is selected by the broker
Is a refund service if the supplementary procedure is completed.
Required Attachments
- The customs declaration
- Invoices
- A copy of the insurance receipt
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Process Time
- 5 working days
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The broker applies to the Customs Port directorate for a refund of the amount of insurance
- Fees are paid by Customs broker
- The recovery code is entered into the clearance system by the customs officer
Is to refund the customs duties imposed on foreign goods if re-exported in accordance with the regulations and conditions.
Service Conditions
- Submit application
Required Attachments
- The customs declaration
- Invoices
- A letter from the company
Legal Regulations
- Resolution No. 80 of 2017 regarding customs services fees.
Process Time
- 30 working days
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- The broker applies to the Customs port directorate for a refund of the amount of the customs tax
- The fees are paid by the customs broker
- The recovery code is entered into the clearance system by the customs officer
Fast service to finish the audit and inspection procedure.
Legal Regulations
- Ministerial Resolution No. 80 of 2017 regarding customs services fees
Process Time
- a work day
Service Provider
Ministry of Interior - Customs Affairs
Service Processes
Physical Location
- Pay the service fees through the official payment channels
- Go to the customs port to end the service