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Achievements

2022

The Customs Clearance Services Center at the Seaports Customs Department obtained the gold category classification within the (Taqeem) program in its third session.

2022

The Customs Call Center wins the STEVIE Award in the Bronze category: STEVIE Awards in the main category Sales and Customer Service.

2022

The Arab Government Excellence Award (first cycle), which is organized by the Arab Organization for Administrative Development in cooperation with the Institute of Public Administration.

2022

The World Customs Organisation (WCO) re-elected unopposed the President of Customs, Shaikh Ahmed bin Hamad Al Khalifa as the Chairperson of the WCO Council for a third exceptional period from 2022-2023.

2021

Customs Affairs has been awarded “Best Practice in Community eParticipation” in the public sector category.

2021

A certificate of quality management system in accordance with international standards (ISO 9001: 2015 from the British (UKAS) awarding body.

2021

Winning an international award in the field of representation and compliance with health and peace protocols against the Corona virus.

2020

His Excellency the President of Customs, Sheikh Ahmed bin Hamad Al Khalifa, gained the position of Chairman of the Council of the World Customs Organization, becoming the third Arab to hold this high position in the organization

2020

Quality management system certificate according to international standards (ISO 9001: 2015 from the British (UKAS) awarding body

2020

Excellence Award in dealing with customers - one of the best interactive agencies in the national system for suggestions and complaints (Tawasul).